Trust our stress-free hosting services!

For every hosting service you activate through our system, we provide a money-back guarantee in case you are not satisfied. The guarantee is valid for 30 days from the start of the contract, i.e. from the day you place the order, while you are refunded 100% of the amount corresponding to the hosting and not just a part.

Note 1:
The guarantee applies exclusively to hosting services. Any other amount you have paid along with the hosting fee and is for a different service, is NON-refundable.

Example: You register the onoma.gr domain for 2 years (cost 21.56 euros) and order hosting for an annual subscription to the HIGH package for the same domain (cost 88 euros). The total amount you will pay for these two services is 109.56 euros. In the event that, within 30 days of your order, you notice that the hosting service does not fully serve you, you will be refunded the amount corresponding to the hosting, i.e. 88 euros. The amount corresponding to the cost of the domain is non-refundable.

Note 2:
The guarantee is valid exclusively and only for 30 calendar days from the date of commencement of service provision. After the expiry of this time period, i.e. from the 31st day from the start, the guarantee is not valid and the refund is not applicable.

Note 3:
In any other case, if the customer, by his decision, chooses to request an interruption of the provided service or (in the cases of renting a hosting infrastructure) transfers his services to a third company, the prepaid fees are not refunded or credited in any way.